General sales conditions

General Sales Conditions

The present conditions of sale are concluded on the one hand by the company hereinafter referred to as “Kerang Jewelry” and on the other hand, by any individual or legal entity wishing to make a purchase via the website of “kerang-jewelry.com” hereinafter referred to as “the buyer”.

Subject

These conditions of sale are intended to define the contractual relationship between Kerang Jewelry and the buyer and the conditions applicable to all purchases made through the merchant site kerang-jewelry.com.

The acquisition of a good through this site implies unreserved acceptance by the buyer of these conditions of sale. These conditions of sale shall prevail over any other general or special conditions not expressly approved by Kerang Jewelry.

Kerang Jewelry reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force at the date of the order by the buyer.

Characteristics of goods and services offered

The products offered are those listed in the catalog published on the Kerang Jewelry website. These products are offered while stocks last. Each product is accompanied by a description prepared by the supplier.

The photographs in the catalog are as accurate as possible, but cannot guarantee perfect similarity with the product offered, particularly with regard to colors.

Prices

The prices shown in the catalog are inclusive of VAT in euros, applicable on the day of the order; any change in the rate may be passed on to the price of the products or services.

Kerang Jewelry reserves the right to modify its prices at any time, it being understood however that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer.

The prices indicated do not include the costs of order processing, transport and delivery, as well as customs duties, provided that they take place in the geographical zones specified below.

Orders

Before placing an order, the buyer may create an account on the Kerang Jewelry website. The account creation section can be accessed directly from the side menu bar. At each visit, the buyer, if he wishes to order or consult his account (status of orders, profile...), will have to identify himself using this information.

Kerang Jewelry offers the buyer the option of ordering and paying for its products in several stages, with a single payment option: payment by credit card, made via a secure system using SSL (Secure Socket Layer) protocol.

Confirmation of an order implies acceptance of these terms and conditions of sale, acknowledgement of full knowledge of them, and waiver of the right to invoke one's own terms and conditions of purchase or any other terms and conditions.

All data supplied and the recorded confirmation will be considered as proof.

Return 

In accordance with article L.121-20 et seq. of the French Consumer Code, you have a period of 14 working days from the date of delivery of your order to return any item that does not suit you. After this deadline, Kerang Jewelry's customer service will be free to refuse.

Requests should be sent to the following e-mail address: client@kerang-jewelry.com

Exchanges or refunds will only be accepted if the items ordered are returned to us in their original, new condition. We reserve the right to refuse your request in the event of deterioration of the jewelry after analysis by our customer service.

You will be responsible for return postage costs, which must be sent by recorded delivery in order to track the package.